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Q: Are you licensed?
A: YES, WE OFFER A TEAM OF LICENSED PROPERTY MANAGERS AND REALTORS FOR ALL
YOUR REAL ESTATE NEEDS.
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Q: Can I reach you after hours?
A: YES, OUR OFFICE IS AVAILABLE FOR EMERGENCY WORK ORDERS AFTER HOURS.
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Q: Can you put the money directly into my account?
A: YES, WE OFFER DIRECT DEPOSIT (ACH) TO ALL OUR OWNERS.
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Q: Do I get to see the lease or sign it?
A: OF COURSE, WE LIKE OUR OWNERS TO BE AWARE OF ALL LEASES TERMS.
WE DO NOT REQUIRE YOU TO SIGN IT BUT THIS CAN BE ARRANGED.
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Q: Do you sell real estate too?
A: WE MANAGE ALL TYPES OF COMMERCIAL PROPERTY. (I.E. MEDICAL OFFICE, RETAIL, INDUSTRIAL, APARTMENTS, ETC.)
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Q: How and when do I get my checks?
A: OWNER PAYMENTS ARE INITIATED BETWEEN THE 10TH AND THE 12TH OF EACH MONTH.
DEPENDING ON IF YOU REQUEST PHYSICAL CHECK OR DIRECT DEPOSIT.
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Q: How is rent collection handled?
A: RENTS ARE ALWAYS DUE THE 1ST OF THE MONTH. TENANTS ARE OFFERED SEVERAL WAYS
TO PAY RENTS, IN OFFICE, AFTER HOURS DROP OFF INSTRUCTIONS ARE PROVIDED, USPS,
OR THEY ARE OFFERED AN ONLINE PORTAL FOR ELECTRONIC PAYMENTS.
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Q: How soon can you start managing my property?
A: WHEN EVER YOU WANT.
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Q: What type of properties do you manage?
A: WE MANAGE COMMERCIAL PROPERTIES INCLUDING OFFICE AND RETAIL SPACES.
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Q: What type of reports do I get and how often?
A: REPORTS ARE SHARED VIA YOUR OWNER PORTAL MONTHLY AND INCLUDES: OWNERS STATEMENT,
CASH FLOW, WORK ORDER REPORT AND ANY APPLICABLE INVOICES THAT WERE PROCESSED.
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Q: Who holds the tenant security deposit?
A: WE DO, IN A DESIGNATED TRUST ACCOUNT.
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Q: DO YOU HAVE A MAINTENANCE CREW?
A: WE DO NOT. WE UTILIZE ALL INDEPENDENT CONTRACTORS. WE WILL ALWAYS NOTIFIY YOU
OF ANY WORK ORDER RECEIVED ON YOUR HOME AND KEEP YOU UPDATED ON THE PROGRESS OF THE WORK.
